Question - answer
When will my order be shipped?
All products on the website are in stock and shipped immediately after order confirmation.
Is it possible to return the product if it did not fit?
If the product does not fit, it can be exchanged and returned within 14 days after purchase.
How many days does it take to deliver?
  • Russia - delivery by courier service to the specified address from 3 to 14 working days.
  • Other countries - delivery by post from 14 to 30 working days.
How much does delivery cost?
  • Shipping price:
  • Australia, New Zealand-59$
  • Great Britain, France, Germany, Greece, Italy, Spain, Netherlands, Poland, Portugal-29$
  • Ireland, Japan, Canada, USA-39$
How can I pay for the order?
You can pay for your order online by Credit or Debit card on our website.
How to take care of the couch?
We attach care instructions to each couch. For all products, a delicate machine wash is acceptable. All products have removable covers on the pillows.
How do I know what size couchs/bandanas will fit my dog/cat?
The size range you can choose from our instructions. Also, you can always contact us and we will pick up the product for your pet together.
How do you pack my order?
We accurately pack your order in Bumba Boo bag made of coarse calico.
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